Using B2B Video Content To Boost Understanding and Trust in Your Products
by Ben Quinn
How the Brain Processes Video Content
Sell sheets are nice. But when you want to tout your product benefits and truly engage your customers, look to B2B video content. Why? Our brains are wired to understand stories better than bulleted facts. According to a study done by MIT, the brain can process images viewed for as little as 13 milliseconds. By contrast, text is processed at a much slower rate. Using B2B video content allows you to get your message across much faster. Consider why the most successful presentations we experience in business are full of visual information.
An Example of an Effective B2B Product Demo Video
This video from Milwaukee is a good example of a product demonstration video. It takes all the selling points of their M18™ ForceLogic™ Commercial Crimper and Cable Cutter and brings them to life. Hearing and seeing product specs from the mouths of people who use the products is much more effective and memorable than distributing text that promises results, but gives no visual confirmation of the results.
Using Video for Search and Social
So our brains are wired to understand video better than text alone, but a video is only as effective as the number of eyes that see it. When optimized correctly, video can help increase your search rankings. An investment in video also pays off by giving you interesting content for all of your social media outlets. You are more likely to gain traction and engagement by posting a relevant video than a simple link to, say, your new 30-page product catalog.
Video Content Is Like Pizza – Even When It’s Bad, It’s Still Pretty Good.
Your videos do not need to be the next great feature films. Getting meaningful content to the viewer is much more important than the quality of the recording. Research shows that people are more put off by videos that don’t explain a product or service clearly than by poor quality design. That’s not to say you shouldn’t make a piece worth watching. But relatable content trumps Hollywood polish.
Check out this video series created by etrailer.com. They don’t use expensive on-screen talent or high tech animations, just clear useable information that is super helpful if you are looking to install a trailer hitch on a 2015 Nissan Frontier. They set up a simple logo backdrop and created hundreds of videos with different truck models, so that when a potential customer searches for “how to install a trailer hitch on my [your vehicle here],” they are the first option that comes up. This video series allows them to both build awareness of their product offerings, and give customers confidence in how easy it is to use their products. This method of marketing also strengthens the sense of trust with the company. The eyes don’t lie; people love to see products in action instead of simply taking the company’s word for it.
In conclusion, there are many benefits to making video content a key part of your marketing strategy. It promotes greater understanding of your product offering while also building trust in your products and brand in general. With video recording devices and internet platforms being more accessible than ever before, a small marketing budget can still produce large returns with this dynamic medium. Put some money behind these videos, and you have a platform that can both elevate your brand and leave your potential customers with a memorable experience.
Continue ReadingB2B Monday Myth: You Need to Get a Brand Video Made — Quick!
by MGB2B
The Myth: You Need to Get a Brand Video Made — Quick!
The Truth: Figure Out the Content Before You Move Forward with Video
Video marketing isn’t just for the consumer market. The best perks of video marketing include engagement, brand awareness, and lead generation — which are all very important for B2B brands. But this isn’t breaking news. According to the 2016 B2B Content Marketing Benchmarks, Budgets, and Trends — North America report, 79% of B2B marketers are using video as a content marketing tactic. So if you haven’t created or shared any videos, you should shoot a quick one and get it out there ASAP, right?
Wrong. The content of your video matters. Good video content doesn’t need to be high-quality (though if you can afford better production, you should do it) nor does it need to go viral; it just needs to have a message that matters to your customer base and triggers a connection to your brand, product, or even other customers. If you can pull this off in an entertaining or insightful way, you’ll be miles ahead of the poor video content that is out there today.
More than anything it’s important to sit down and plan. What are your potential customers looking for? What do they need from you and how can your video help deliver it? Always start with strategy.
In the meantime, here are a few video content ideas you can look through and see if any might be a good fit for your customers.
Engaging B2B Video Content Ideas:
- How-To Guides — Before turning to you, customers may try to tackle their problems on their own. Help them with the first steps, and you will be top of mind for when the problems become too big for them to handle on their own.
- Case Studies — This is a great way to showcase what you have to offer. Remember though that your customers don’t care about you, but rather about solving their problems. Use this format to address how your products or services have solved challenges they can connect to.
- Weekly Podcasts — A series is a great way to keep people coming back for more. If you stay committed to this sort of project, you will have created for your company an archive of useful problem-solving content. But you have to make sure you have someone (maybe you) in your organization who is willing to make the commitment and stick with it. It’s not something that can be done sporadically.
- Customer Testimonials — There is nothing more powerful than an emotional connection. And it is easier for people to form connections with other people than it is for people to form a connection to a product. If you have clients or customers who can do heartfelt testimonials and have a good demeanor on camera, see if they’ll be willing to help out. You’ll be surprised how many people will be.
Yes, video marketing has skyrocketed across all industries, but that doesn’t mean you should rush into filming something that no one will care about. Take the time to focus on the content of your video and, more importantly, what you want the video to accomplish before diving in head-first.
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