Five Don’ts of B2B Email Marketing
by MGB2B
As a B2B marketer, maintaining a positive relationship is vital to your sales funnel. One of the best ways to do that is through B2B email marketing. It’s one of the most productive lead generation tools, but there are many ways to overstep your boundaries. When it comes to content, accessibility, and frequency, here are five things to keep in mind as you construct your next email campaign.
1. Sending Too Frequently
Many things are better in moderation, and marketing emails are no exception. We know what you’re thinking: we just told you that staying in touch with your customers is important. But flooding their inbox can have the opposite effect. Your customers receive hundreds of emails like yours, and it’s your job to ensure your email doesn’t get lost in the clutter. By sending emails less frequently, your customers will be less likely to feel badgered and opt out of future communications.
2. Lack of or Excess Personalization
There’s lots of talk of personalization these days, and with good reason. Consumers want to feel attended to and known. In fact, 82 percent of marketers reported an increase in open rates through email personalization, while 75 percent believe that personalization yields higher click-through rates. But keep in mind, this is more than simply a “Dear So & So.” It’s about knowing what your customers want. Sending them emails with products that match their previous interactions with you is one way to do it. But if you send them emails for products that don’t match their interest, or worse, products they’ve already purchased, your emails will become more white noise in their inbox.
This has to be done with a deft hand, however. Too much personalization can be a turn off in a creepy, big brother sort of way. It’s all about balance, folks. Fine tune your efforts so personalization is gradual, purposeful, and accurate.
3. Mobile-Unfriendly Layout
Though people still use their desktops, more and more people stay on top of their email from their phones. It’s important to make sure your content is optimized for all devices. If your images don’t load or your text is wonky, you can expect a swift delete.
4. Poorly Written Content
Customers are savvy. An elementary voice, grammatical errors, or poorly written content suggest your company shouldn’t be taken seriously. Furthermore, body copy that’s too wordy will be a turn off because no one has the time to read a tome.
5. Bad Subject Line
The subject line is the first written content your customer sees, and will define whether they open or delete it. Short, to the point, with just enough hook to pique their curiosity is the way to go. Otherwise, your email content will never be seen.
Considering that today’s marketers need to do more with less, email marketing gives us a whole lot of bang for our buck. And while other marketing trends come and go, email marketing remains a workhorse. To use it to its fullest potential, make sure you keep yours in line with the tips above.
Continue ReadingB2B Myth of the Week: B2B Holiday Marketing Packs Zero Punch
by Emily Swet
The Myth: B2B Holiday Marketing Packs Zero Punch
The Truth: The Holidays Are the Perfect Time for One Last Knock Out
It seems like the moment the Jack-O-Lantern is blown out, the world becomes one big B2C holiday marketing free-for-all. But believe it or not, there is a good opportunity to get your B2B brand in front of your customers a few more times before Q4 ends. Consider this:
- Buyers often have use-it-or-loose it budgets at the end of the year. Give them a chance to spend it up.
- The holidays throw a wrench into everyone’s schedules. You may have an opportunity to get directly in front of a decision-maker that wouldn’t ordinarily happen.
- The general spirit of merriment during the holidays make customers more likely to engage, and more receptive to acts of goodwill.
Considering we’re just a few days shy of Thanksgiving, there isn’t a whole lot of time to create a campaign from scratch. Instead, let’s focus on what’s possible. Here are a few scalable to-dos between now and Dec. 31.
Re-gift Your Content
Create a relevant article, end-of-year checklist, or white paper for your consumers. If you don’t have time to create fresh content, take a look at your top performers from the year, then reuse and repurpose them. Turn the info from a blog post into an infographic. Take a high-performing newsletter and turn it into a blog post. You get the idea.
Show Gratitude
Build a stronger relationship and a positive image with the simple act of saying thanks. Extend a thank you to your customers, to your staff, and anyone else that might contribute to the success of your brand. Saying thank you to your staff via social media gives your brand life behind your logo. And sending a tailored holiday-themed “thank you” to your customers will keep you top of mind in the year to come.
Offer A Discount
A well-timed offer or incentive can help you stand out from the competition at year end. Furthermore, customers are groomed for year-end deals. Leverage that behavior: use seasonal language (think: Black Friday, Cyber Monday, A Holiday Gift From Us, etc). Discounts can be positioned as urgent, one-time deals or as a personal gift from your company to your client.
Don’t leave the season to the B2C marketers alone. Done right, your B2B holiday marketing plan can have you off to the start of a great New Year.
Continue ReadingB2B Monday Myth: Email Marketing Is Dead
by MGB2B
The Myth: Email Marketing Is Dead
The Truth: Email Is Very Much Alive – and You Should Be Using It
B2B marketers still rely heavily on email to reach their audiences. According to the annual B2B Content Marketing report by the Content Marketing Institute and Marketing Profs, Email Newsletters are tied with Social Media Content as the second most critical content marketing tactic in 2017. First place went to blogs.
There’s a reason for that. B2B marketers recognize that Email Newsletters are one of the most effective ways to distribute content like blog posts and white papers. They’re also a way to show your most engaged customers your latest video or share case studies with them.
Here Are a Few Tips to Make Sure Your Email Marketing Program Is Effective:
- Use Buyer Personas. Buyer personas are an important part of any content program, and your emails that deliver content should be written for specific personas. These will help define your segments as well.
- Segment Your Audiences. There are several ways to segment your audiences. The goal here is to make sure each one of your prospects is receiving a message that resonates, instead of one that falls flat.
- Test Your Emails. Test subject lines. Test lead story. Test headlines. Just not all at the same time. Testing will help you fine-tune your email program, and deliver the right messages to the right personas.
- Don’t Get Too Promotional. Your customers mostly want helpful information, not a product sell that hits them over the head. Give them the content they want, and you’ll drive up engagement.
These are just a few tips to help you take your email marketing to the next level. The key is to invest time into making email marketing run effectively. Instead of letting it die on the vine.
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