Looking Ahead to 2018: The Year of Data-Driven Marketing for B2B
by MGB2B
Data-driven marketing refers to marketing insights, strategy, and decisions that arise from the analysis of data about or from consumers. It is one of the most transformational changes in the history of advertising. Data-driven marketing takes the answers to the questions like Who, What, When, Where, and Why and makes the answers actionable.
The Benefits of B2B Data
- Enables marketers to focus advertising efforts on businesses that are more likely to be receptive
- Identifies new leads and promotional opportunities using hyper-targeting
- Ensures that existing sales and business relationships are stable and successful through nurturing and growth
Ultimately, investing in data collection and analysis can produce valuable insights that improve your campaign performance, which often translates into increasing your bottom line, while providing more meaningful advertisements to customers.
How to Collect Meaningful Data – Pre-Campaign
Now that the many benefits of data are clear, how do you go about collecting meaningful data for your company? The first step is identifying what you know and what you don’t know. If you’re interested in understanding your customers better and building buyer personas, a Consumer Research Study could be the route to take. Or if new product development is one of your 2018 goals, perhaps a Product Development Survey would be best. Understanding knowledge gaps in your organization is the first step in defining your research parameters and getting at the information you desire.
How to Use Data to Inform Your Online Campaigns
Surveys are a great way to collect data. But they aren’t the only way. Some of the most important data is collected as your digital campaigns are running. For instance, Paid Search campaigns are only made better by tracking the performance of several ads. Over time, the data tells you which messages are resonating with which audience segments, which times of the day ads are performing, etc. You can use information from email campaigns similarly, testing to see which subject lines and messages perform best and using the data to make your campaign more effective. These are just two examples. Online testing and fine-tuning should be a big part of your marketing strategy in 2018 if you are not already doing it.
Investing in Audience Growth
When you conduct research and testing with the goal of gaining insight into your target audience, not only will you have a set of data points describing them, but you will have a deeper understanding of their thoughts, feelings, and motivations. You will have answers to the questions Who, What, When, Where, and Why. With this information, you can create targeted campaigns keyed into specific points that appeal to your audience.
For example, let’s say you learn through research that factory owners are not just concerned with OSHA compliance, but also feel an emotional connection to protecting the lives of their employees through safe work environments. You can take that piece of emotional information and apply it to your messaging, helping factory owners connect with what you’re saying on a deeper level. If you learn architects visit certain industry websites more often than others, tailor your media plan to highlight that website. If contractors tend to open emails more at night than throughout the day, customize your email campaign to launch at 9 pm instead of 10 am. Small tidbits such as these can reveal themselves through detailed research, and become game-changers in the development of your entire marketing strategy.
When considering marketing initiatives to pursue in 2018, marketing research and testing should be top priorities. Gaining a deeper understanding of audience behavior is crucial, especially as outreach becomes more digitally focused each year. And in 2018, we will continue to see this trend develop and blossom. Time to dive in head-first!
Continue ReadingB2B Myth of the Week: Simply Having a Website Is Enough
by MGB2B
The Myth: Simply Having a Website Is Enough
The Truth: How Your Website Is Designed, Written, and Programmed Determines Its Performance
When was the last time you took a critical look at your B2B website design? In today’s market, B2B marketers simply can’t take a “one and done” approach to their web presence. Buyers have become acclimated to today’s standards. Content, searchability, user experience, aesthetics, and responsive design should be the drivers of your site layout. If your website hasn’t been updated in years, or if you haven’t fully fleshed out a recent redesign, we’ve put together a quick cheat sheet to get you up to speed.
5 Essential Building Blocks for B2B Websites
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Killer Content
Creativity and persuasive insights don’t just work for B2C companies. There is a still a person on the other side of your website making purchase decisions every day. The content on your website has the potential to differentiate you from your competitors and lead your prospects further into your sales funnel. Make sure yours is compelling and directive. And more than anything, check your content for clarity, accuracy, and usefulness to your prospects.
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Smart SEO & SEM
B2B marketers are getting savvier with search engine optimization and search engine marketing. And so should you. Since the rules are constantly changing, you can’t expect your site to produce results all by itself. Investing in an SEO/SEM specialist or using an agency to maximize your results based on cost efficiency is one of the smartest moves you can make. Use SEO and SEM to drive customers where you want them to go, then analyze their experience so you can make educated tweaks in the future.
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Intuitive User Experience
Is your site easy to navigate? Where are your visuals placed? Are your call-to-action buttons easy to find? The answers to these questions can mean the difference between a click and a bounce. Your users want to be led, and your user experience dictates where you lead them. A successful user experience follows the natural eye flow pattern across a website. If your site feels clunky or fraught with stopping points, you’re more likely to lose users. Consider a redesign that leads your user to a purchase decision.
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Engaging Aesthetics
The graphic design of your website has the power to elicit an emotional response as it is the first thing your buyer will see. Smart design works seamlessly with your content to convey a feeling, insight, or solution simply through imagery. You can set the tone right on the home page. The colors, fonts, photography, and illustrations you select can all affect those who visit the site. When done well, design can be a major point of differentiation from your competitors.
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Responsive Design
Considering Mashable called 2013 The Year of Responsive Web Design, if your site isn’t by now, you’re woefully behind. Responsive sites “respond to” the type of device they are being viewed on, resizing to a more appropriate layout and view. (Think: desktop vs. laptop vs. tablet vs. smartphone). Why is this important? Because your buyers aren’t on their desktops all the time. If they are on the road or in meetings, and unable to really experience your site on their mobile device, you’re likely to lose them – and fast.
Online presence isn’t something that is created overnight. It takes time, research, and a budget to make a website worth having. Yet the initial effort up front can pay you back in spades for the long term. Your ROI can make it well worth it. So with this in mind, it’s worth repeating: when was the last time you took a critical look at B2B website design?
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